Where do I find my invoice for the current month?

Go to Plan & billing → Billing details and click Download next to any charge. Invoices for brand-new charges can take a minute to be ready.

Can I change the billing email address?

Your billing email is tied to the account owner's email. To update it, change your account email under Settings → Profile, or contact support at support@leewou.com if you need help updating the billing contact directly.

My payment failed. What should I do?

Go to Plan & billing → Billing details and click Update payment method to add a valid card - the failed charge is retried right away. Otherwise it's retried automatically over the next 21 days, and you keep access in the meantime. If the issue persists, contact support at support@leewou.com.

Can team members download invoices?

No. The Billing details tab is only visible to the account owner. If a team member needs an invoice for accounting purposes, the owner should download and share it directly.

Do I get a receipt for every charge?

Polar emails a receipt for every successful charge, and every charge has a downloadable invoice PDF in Billing details.

Billing details and invoices

How to find your invoices, update your payment method, and manage billing contact details in Leewou.

4 min readUpdated April 29, 2026

Polar, our Merchant of Record, issues an invoice for every charge. In Billing details, you can review your billing history and download invoice PDFs, and you can update your payment method from the same tab.

Billing details is only visible to the account owner. Team members don't have access to payment or invoice information.

Finding your invoices

Go to Plan & billing in the left sidebar, then click the Billing details tab. The billing history section lists transactions on your account, including charge date, amount, and status.

Open Plan & billing from the sidebar.
Click the Billing details tab.
Scroll to the billing history section.
Use the download icon on eligible rows to get the invoice PDF when available.

Invoices are generated and hosted by Polar as Merchant of Record. Each PDF includes billing and charge details such as plan, billing interval, tax, and amount.

Leewou billing details tab showing account information, active subscription summary, and billing history with downloadable invoices — Billing history shows transaction records, and eligible rows include a download link for invoice PDFs.

What's shown in Billing details

The Billing details tab has three sections.

Account information - your billing email and the contact details on file.
Subscription summary - your current plan type, billing interval, and next billing date.
Billing history - a list of past transactions with dates, amounts, status, and invoice download links where available.

Updating your payment method

Payment method updates happen through Polar's secure card form. Leewou never sees or stores your full card details.

Go to Plan & billing → Billing details.
Click Update payment method.
Polar's secure card form opens. Enter your new card details.
Save. The new card becomes your default and is used for all future charges.

Pro tip: Update your payment method before your next renewal date if your current card is expiring. If a renewal payment fails, we retry it for up to 21 days while you keep access - updating your card retries the charge right away.

Managing billing through the Polar customer portal

For actions beyond what's available in the app - like updating your billing address or tax ID - you can open the Polar customer portal. Go to Billing details and use the Manage billing action. It opens in a new tab.

FAQ

Frequently asked questions

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